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Available Starting times for Fri, Oct 18, 2024

FAQ's

Why do I need LevelUP! Loyalty program?

LevelUP! Loyalty programs help you identify your most loyal customers, focus your marketing efforts on them and increase their lifetime value. Most importantly, a loyalty program shows your customers that you value them as individuals, rather than just another number.

What are the benefits of a LevelUP! Loyalty program?

LevelUP! Loyalty Program give customers a reason to return to your store. It encourages customers to spend over a long period of time. If they’re trying to acquire points or redeem an offer, they will be more likely to increase their basket size to meet the requirement. And, once they have earned points, they’re incentivized to return to your store and spend them long into the future.

How much time does it take to run LevelUP! Loyalty program?

We'll guide you through the simple set up. Once it's set up,  your loyalty program will maintain itself. You may need to put in a little time further down the line to adjust your points balance or the actions your customers take to earn points, but this will be quick and easy to review and change.

Is my store big enough for LevelUP! Loyalty program?

No matter the store size, customer retention is key. You could be losing out on valuable customers who want to join. Also, the sooner you implement your loyalty program, the sooner you’ll get your employees on board and sharing out rewards.

Do LevelUP! Loyalty program members spend more?

In our experience, they do. If you offer points for spending, customers are more likely to increase their purchase size to make the point threshold. Then, if they continue to engage with your loyalty program, they’ll accumulate points that they will use on purchases further down the line. This increases their lifetime value and the amount they’ll spend with you long-term.

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